FedUp

So, I am expecting a package that contains a sizeable check. I needed this check - well immediately - and paid for express delivery. The company uses FedEx, which is no problem at all until I realize a fatal error. The company has my old address. This package requires a signature. *CRAP*

I call the company, but the package has already been picked up by FedEx so they can't fix the address. I call FedEx who tells me they can't fix the address over the phone. Understandable, so I ask if they can just hold the package at the local office and I will pick it up.

No, this can't be done until they make an unsuccessful delivery attempt. What? I'm telling you I don't live there and I don't want the check accidentally given to some asshole who signs for it without looking. Please, just hold it at the local office. Sorry, can't do it.

So, this morning I am at the local office the minute it opens (because the phone number for said office is top secret like the President's IQ or something) and cheerfully go in to save my package from being lost in delivery hell.

"Sorry, that went out on the truck this morning." Fine - can you tell the driver NOT to deliver it and to bring it back. I mean, this is FedEx, I iimagine the drivers have to come back at least once to pick up another load or whatever they do in these type of places. So, she actually goes the extra mile and calls the dispatcher to find out when that driver would return.

He won't. He's pulling a double shift (called a split shift which makes no sense but that's besides the point) and won't be back until 8pm. WHAT?! That's 12 hours of delivery. He won't come back for messages, coffee, a sandwich, more packages, THE OTHER TRUCK he's going to deliver from? No.

So I can come back at 8pm tonight to pick up my package. Maybe. If he's there. And it's able to be found and not put into the next day's delivery cycle.

WHY CAN NOTHING BE SIMPLE? If the FedEx people had just worked with me YESTERDAY, it would have been sitting at the counter this morning and we'd all be happy. At least I would be, but if I'm not happy - no one is.

Dammit.